Customer Service Representative

Shift: M-F, 9:30AM - 6:30PM Definition and Examples of Work Opens and maintains K-TAG accounts including: issuing and replacing K-TAGs, accepting all types of payments, and providing receipts. Works within the K-TAG database to assign ID numbers to customer accounts. Receives K-TAGs from customers, toll booths, mail, etc., and prepares them for return to t

Customer Service Team Lead

Shift: M-F, 9:30AM - 6:30PM Definition and Examples of Work Recognize and alert the Customer Service Supervisor of unusual customer issues and trends in customer calls. Address and resolve front line questions from CSRs and be able to determine the necessity of involving the Customer Service Supervisor. Accurately relay information back to CSRs, through

Part Time Customer Service Representative

Shift: 4 to 8 hour shifts between the hours of 7:30 am and 6:30 pm M-F to cover business needs Definition and Examples of Work Opens and maintains K-TAG accounts including: issuing and replacing K-TAGs, accepting all types of payments, and providing receipts. Works within the K-TAG database to assign ID numbers to customer accounts. Receives K-TAGs from cu

Image Review Quality Specialist

Shifts available: Monday-Friday and Tuesday-Saturday *Shift details will be discussed during the interview process. Definition and Examples of Work Review images of license plates previously rejected by the double-blind process. Make corrections to transactions based on photographic evidence to assign t

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