Assistant Superintendent of Golf - Ozarks National

Position Summary:

Is responsible for assisting operation of all the golf course maintenance and partnering with ownership and contractors in building new courses. The responsibilities include: turf grass/plant material maintenance programs, property/asset management, personnel management, budget/forecasting, financial management, scheduling/maintenance and irrigation systems, pesticide applications, related recordings, and compliance of regulatory issues at all courses. The 1st Assistant Golf Course Superintendent works to create an environment where staff is involved and enthusiastic, with open communications and respect for themselves, guests, associates and the property.

Expected Contributions:

  • Live and embody Big Cedar's mission and values
  • Responsible for Assisting all phases of Golf Maintenance and Agronomic operations, cost control, and personnel.
  • Works closely with, advises, and coordinates with the Director of Agronomy, Superintendent of Golf, Golf Professional, Ownership and Big Cedar Leadership on any issues related to golf course maintenance.
  • Assists in Directing and participates in the construction and maintenance of the grounds.
  • Administers and enforces all course rules, regulations and policies for staff.
  • Ensures that the grounds department is run in a fiscally responsible and professional manner.
  • Must be able to work independently and be a self-starting problem solver.

Essential Functions:

  • Hire, train, coach and discipline the golf grounds team. Determine and maintain adequate departmental staffing.
  • Set operational and service standards
  • Oversees the care and maintenance of the turf, ornamental plants, shrubs, trees and wetlands on the facility grounds.
  • Directs and assists the staff on the planting of new vegetation, the replacement, spraying, pruning and trimming of trees and shrubs, the preparation of soil plant beds for aesthetically pleasing arrangements and tending to high stress areas.
  • Provides detailed annual plan for the various property levels and the designated landscaping areas. Includes rotational design to provide facility with fresh, eye-catching, interesting and pleasant atmosphere.
  • Manages an aggressive water usage tracking plan and irrigation systems and provides monthly reporting on retaining ponds, wells and other water source usage.
  • Conducts employee performance evaluations and exercises disciplinary action.
  • Provides technical, operational and safety training for employees to ensure that staff is working within OSHA, club safety, state and federal guidelines for safe working conditions.
  • Oversees subordinates in proper and safe operation and maintenance of mechanical and power equipment. Plans and budgets for additional or replacement capital equipment.
  • Supervises and participates in the application and recording of chemical applications (fertilizers and pesticides) on the course's grounds in compliance with all local, state, and federal regulations.
  • Supervises and controls all maintenance expenses associated with Golf Course Operations, including payroll, supplies, chemicals and fertilizers.
  • Develops annual operating budget and plans for maintenance and capital improvement projects.
  • Maintains records and completes required reporting. Order parts, supplies and equipment as needed.
  • Schedules maintenance practices around guest play and outings to maximize efficiency and minimize disruption to members.
  • Coordinates snow removal and winter maintenance activities when necessary.

Candidate Profile:

Education and Experience

  • 5 years' experience in Golf Course Maintenance
  • Construction and Grow-In experience preferred                                                                       
  • 2-year or 4-year Degree or Certificate in Turf Management (or related field, like agronomy, horticulture, plant science, soil science).
  • Advance computer skills required for financial reporting and control of operations, including use of Microsoft Office Suite.
  • Valid Driver's License.
  • Must obtain Pesticide Application License within 60 Days of Employment
  • Prefer good command of Spanish language

Golf Knowledge and Skills

  • Knowledge of management and maintenance of Bentgrass greens and Zoysia grass tees, and fairways.
  • Knowledge of use and operating standards of equipment and tools used in golf course construction and maintenance work.
  • Knowledge of safe use, mixing and application of chemicals and commercial products.
  • Knowledge of the game of golf, golf rules and methods of play.
  • Ability to anticipate personnel, equipment, and material requirements related to golf course maintenance and repair assignments.
  • Ability and knowledge to lay out irrigation patterns, drainage patterns, construct tees and/or greens.

General Knowledge and Skills

  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).Microsoft Office suite proficiency preferred.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
  • Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
  • Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.

Management Competencies 

  • Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
  • Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
  • Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
  • Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
  • Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
  • High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
  • Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
  • Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.