Load Tracker/ Logistics Support

Summary

The Load tracker is responsible for the effectiveness of the operations staff by doing a daily check call on all loads for the Flatbed and Van Operations group.  Other duties as instructed on a daily basis by the Operations Manager or Office Administrator.

Essential Duties and Responsibilities

• Must perform a daily check call to the carrier to get a current location and confirm on-time delivery.
• Communicate to the Operations group as to the progress of their loads and alert them of any issues that will prevent on-time delivery.
• Run a set of daily reports for the Operations Manager and the Operations group.  Assist Operations manager with other tasks related to operations.
• Responsible for issuing comcheck advances for operations group.
• Responsible for stuffing and mailing A/R statements beginning of each month.
• Working with our A/R department with the customer requests.

Education and Experience

• No previous transportation or logistics experience required. 
• Must be able to use a computer, fax machine, and have excellent written and verbal communication skills. 
• Knowledge with MS Word, MS Excel preferred.

Competencies

• Customer Service – responds promptly to customer needs; meets commitments
• Interpersonal – maintains confidentiality; focuses on solving conflict; listens to others
• Oral / Written Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; able to read and interpret written information
• Team Work – contributes to building a positive team spirit
• Quality Management – looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
• Organizational Support – follows company policies and procedures; supports organization’s goals and values
• Adaptability – able to deal with frequent change, delays, or unexpected events
• Attendance / Dependability – is consistently at work and on time; ensures work responsibilities are covered when absent

 

EEO and Affirmative Action Statement

It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

The ATS designated person for issues concerning Affirmative Action/Equal Employment Opportunity is Employee Relations Manager at 320-255-7400.

ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.